Around The CHAOS : About

Use a Responsibility Matrix to fight Project CHAOS

Project teams, specially those working on large projects or programs with a lot of cross functional interactions, its common to have ambiguity to creep on the ownership of specific deliverable. In such cases a Project Responsibility Matrix can be used as an effective tool to reduce CHAOS by creating a clear accountability rules for the project deliverable.

A responsibility matrix also know as the RACI (Responsible,Accountable,Consult & Inform) or the RAM (Responsibility Assignment Matrix) is a tabular representation of the tasks , phases or deliverables within a project along with their  various degrees of responsibilities with respect to the project team members.

Each project task or deliverable is represented as a row in the matrix, whereas the project team members or roles are represented in the columns of the table.Typically in small projects it may be possible to have individual team members represented in the columns but it is generally a good practice to have the distinct roles in the columns.

Elements of a Responsibility Matrix

A responsibility matrix can be implemented in different ways that best suits an individual project. However there are some basic common elements which each responsibility matrix must have

There may be cases where the same person or a group is both accountable and responsible for executing the tasks for example a project manager is both responsible and accountable for publishing the project time-lines, in such cases you may have more than one attribute in a single cell.

Uses of a Responsibility Matrix

Best Practices

Have any tips on effectively using the responsibility matrix? Feel free to share.

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